Welcome to the Webcam Courses FAQ!
Don’t forget to read the Webcam Courses About page.
You will be able to choose the course duration (30min or 1 hour), the teacher, then the date and time.
You will provide your Skype email (if different than your contact email) during te booking process.
Open Skype 5 minutes before your course starts, and the teacher will call you to start the webcam lesson.
1. From the Webcam Lessons Booking Form, select 30min. lesson, then choose a teacher and pick a time slot.
2. Use the coupon code: HELLO during the booking process and validate your order at 0.
3. Login to Skype 5 min. before your appointment and meet your professor!
If you take courses on a regular basis with your teacher, you can purchase a 5 or 10 course package (discounted price).
To do so, use the Webcam Lessons Booking Form, choose your course duration and teacher: you will see a list of available packages.
You can then book some or all lessons lessons during your package purchase, or just complete your order and book your lessons later from My Webcam Lessons.
Note: Course Package credit is valid for 1 year, with the teacher you chose during your credit purchase.
If you are not familiar with harps (or if you are just curious), please check out our Essential Guide in finding a harp. It features the different types of harps and gives information on purchasing or renting a harp.
We usually start on a Lever Harp (34 to 38 strings).
If you begin with a Lap Harp, we will discuss the limitations.
Consider beginning with a Pedal Harp if your project is mostly about classical or jazz music. This will be harder for the fingers because of the gut-strings’ hard tension. Also, a pedal harp will be less suitable for children because of its big size.
Your teacher will advise you and arrange the pieces and music depending on your instrument. They will also be glad to advise you in case you want or need to change your instrument.
Kids: It is possible to start around 6-7 years old. The 30 minutes course format will be more appropriate for the younger ones. Teachers will adjust the courses according to their tastes and so that the motivation stays high!
Adults : You can start the harp anytime that you’re ready. Everyone evolves at their own pace and according to the goals set with the teacher. One of our students started the harp at age 86!
So, you see?! There is no limitation. We’ll work with your heart’s desire.
Not at all 🙂 We will establish your learning project and you will be able to learn with or without theory.
• Internet: You need a high speed internet: DSL, fibre, 4G. (3G possible, contact us for custom study).
• Device: a computer or a tablet are recommended, or a smartphone.
• Image & Sound: A webcam and/or an external microphone if your device doesn’t have it.
• Software: Skype app, and a free Skype account.
Please tune your harp before every lesson 🙂 Don’t know how to tune your harp? → See our Harp Basics video course.
We invite you to be online 5 minutes before the course starting time, to ensure your setup is working (internet connection, skype etc.). If you encounter a technical issue before the course, please get in touch with your teacher or Harp-School by email or by phone asap.
When a technical issue is preventing the course to be transmitted properly, that lesson will not be considered completed. We will credit your account by 1 credit for you to be able to book your lesson again. For more details about course credit, see here.
Important Note: When you or the teacher are facing a technical issue during the lesson, the teacher or yourself are invited to contact the appropriate service to fix the issue ASAP (Internet Service Provider, computer repair technician, etc.). Your teacher can sometimes contact Harp-School’s technical support which might get in touch with you (by phone, Skype or email) in order to assist you in fixing the issue.
You can cancel or reschedule a booked lesson up to 48h before its start time. You can do so directly from the My Webcam Lessons dashboard. When you or your teacher cancels the course, we will credit your account with 1 course credit.
If you are absent during the lesson or if you cancel less than 48h before the lesson’s start time, your lesson will be considered as taken and no refund is due.
After choosing you lesson date and time in the booking form, you will be asked if you want to repeat the appointment. Choose this option to book multiple lessons at once with as many repetitions you wish.
Long term lessons with the same slot:
If you are certain to keep the same time-slot for several months, or during the whole year, please make that request using our contact form.